Effective Date: April 6, 2025
Statum Company Ltd is committed to protecting your privacy and complying with Kenya's Data Protection Act, 2019. This policy outlines how we collect, use, and protect your personal data when you interact with our website or services.
1. Information We Collect
- Personal data: Name, email address, phone number, company name, and service preferences.
- Technical data: IP address, browser type, operating system, referral source, and device information.
- Usage data: Pages visited, duration, clicks, and navigation paths.
- Cookies and tracking: We use cookies to enhance your user experience and analyze website traffic.
2. How We Collect Data
- When you fill out contact or quote request forms.
- Through automatic data collection tools like Google Analytics and server logs.
- Via direct email communication or newsletters (with consent).
3. Purpose of Data Use
- To respond to your inquiries or service requests.
- To personalize your experience on our website.
- To improve our services and marketing based on analytics.
- To comply with legal obligations.
4. Legal Basis for Processing
We process personal data based on your consent, our legitimate business interests, legal obligations, or for the performance of a contract as required under the Data Protection Act, 2019 (Kenya).
5. Data Sharing and Disclosure
- We do not sell your personal data.
- We may share data with trusted third-party service providers (e.g., cloud hosting, payment processors) under strict confidentiality agreements.
- We may disclose your data to regulatory or legal authorities if legally obligated to do so.
6. Data Security and Storage
We use industry-standard security measures including encryption, firewalls, and access controls to safeguard your personal information. Data may be stored on secure local or cloud-based infrastructure.
7. Your Rights Under Kenyan Law
- Right to access your personal data
- Right to request correction or deletion
- Right to object to processing or withdraw consent
- Right to data portability
- Right to lodge a complaint with the Office of the Data Protection Commissioner
8. Use of Cookies
Cookies help us analyze traffic and improve your experience. You can disable cookies via your browser settings, although some features may not work as intended.
9. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to this Policy
We may update this policy from time to time. Updates will be posted on this page, and significant changes will be communicated via email if applicable.
11. Contact Information
For questions about this policy or your data rights, please contact us at [email protected].
