Effective Date: April 6, 2025
At Statum Company Ltd, we are committed to protecting your personal data in accordance with Kenya's Data Protection Act, 2019. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our services.
1. Information We Collect
- Personal Information: Includes your full name, email address, phone number, company name, and service preferences.
- Technical Information: Such as IP address, browser type, device type, operating system, and referral source.
- Usage Information: Pages visited, time spent on pages, clicks, navigation paths, and interaction data.
- Cookies and Similar Technologies: We use cookies and tracking tools to enhance your user experience and analyze site performance.
2. How We Collect Your Data
- Through forms submitted on our website (e.g., contact, quote requests).
- Automatically through analytics tools like Google Analytics, cookies, and server logs.
- Directly via email communication, customer support, or when you subscribe to newsletters (with your consent).
3. Why We Use Your Information
- To respond to your inquiries, feedback, or service requests.
- To personalize your experience and display relevant content.
- To monitor and improve our website, services, and marketing strategies.
- To comply with our legal and regulatory obligations.
- To fulfill contractual obligations or take steps at your request before entering a contract.
4. Legal Grounds for Processing
We process your personal data based on one or more of the following legal bases:
- Your explicit consent
- Our legitimate business interests
- Performance of a contract
- Compliance with legal or regulatory requirements
5. Sharing and Disclosure of Data
- We do not sell or rent your personal data.
- We may share your data with trusted third-party service providers (e.g., hosting providers, email platforms, payment processors) under strict confidentiality agreements.
- We may disclose your information to authorities where required by law, court order, or regulatory directive.
6. Data Security and Storage
We use industry-standard security measures including SSL encryption, firewalls, secure servers, and access controls to protect your personal data. Information may be stored locally or on secure cloud-based infrastructure, depending on the service provided.
7. Your Rights Under the Data Protection Act, 2019
You have the right to:
- Access and obtain a copy of your personal data
- Request correction of inaccurate or outdated data
- Request deletion or restriction of data processing
- Withdraw consent at any time (without affecting prior processing)
- Object to processing for direct marketing or profiling
- Request data portability to another service provider
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your data rights are violated
8. Cookies and Tracking Technologies
We use cookies to enhance site functionality, remember user preferences, and analyze traffic patterns. You may manage your cookie settings through your browser. However, disabling cookies may affect your user experience.
9. Childrenโs Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data to us, please contact us immediately at the email below.
10. Updates to This Privacy Policy
We may revise this policy from time to time to reflect changes in law, technology, or business practices. Any updates will be posted on this page with the revised effective date. Where significant, we may notify you via email or site notification.
11. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
Email: [email protected]
Company Name: Statum Company Ltd
Registered Address: Nairobi, Kenya